Amerton Railway Privacy Policy

Privacy Policy

A. Contact Details

1. Amerton Railway (Staffordshire Narrow Gauge Railway Ltd) : Stowe-by-Chartley : ST18 0LA

2. enquiries@amertonrailway.co.uk

Please address enquiries to the Finance Director who acts as the Railway Data Protection Officer.

B. Purposes for Data Processing

1. To maintain & manage Membership services

2. To manage contracts with Customers & Suppliers for the supply of goods & services

3. To manage the Railway operation through our Safety Management System (including staff management & training)

4. To respond to Information Requests from the Public

C. Legal Basis for Data Processing

To fulfil and manage contractual requirements or with your consent

D. Sharing your Data

The Railway only shares data where required by Regulatory Requirements to

1.  HM Revenue & Customs for Taxation purposes

2. Our Accountant for Companies Act 2006 purposes

3. The Office of Road & Rail as the regulator of Heritage Railways

4. The Charity Commission for Charities Act 2011 purposes

5. In other circumstances with your consent

The Railway will never share data for marketing purposes with other businesses

E. How Long do we Keep Data

1. Membership Data : Whilst you are a Member

2. Taxation : Companies Act & Charities Act Data : 6 Years Minimum

3. Public Data : 2 Years

F. Your Right to access the Data we Hold about You

1. If you contact us by post or email (See Contact Details) we will provide you with a copy of the data we hold about you

2. You may ask us to delete or amend your data

3. You may withdraw you consent for us to hold data

G.  Complaints to the Information Commissioners Office

If you believe that Amerton Railway has not processed data lawfully you may complain to the Information Commissioners Office (ICO)

H.  Data Protection Registration
Amerton Railway is registered with ICO as a Data Processor under Certificate ZA205784

DigiTickets Privacy Policy

Who we are

In this privacy policy references to "we", "us" and "our" are to Amerton Railway. References to "our Website" or "the Website" are to amertonrailway.digitickets.co.uk.

Information collected and its use

The information we collect via the Website may include:

1. Any personal details you knowingly provide us with through forms and our email, such as name, address, telephone number etc.
2. In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.
3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
4. Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
5. Information about your device such as your web browser, screen resolution and operating system. This information is used to ensure we continue to support the different devices used by our customers.
6. Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browsers 'help' facility.

We do not store any credit card details.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase.

We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

Cookie Policy

Like many websites we use cookies to store and then retrieve small bits of information on your computer when you visit. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

Some of the information stored is put there by other companies whose software we have added to the site, and this can also impact your experience of other websites you may visit after leaving ours.

If you continue to use this site without taking action to prevent the storage of this information, you are effectively agreeing to this use.

If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.

Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

Cookie	Name	Expiration Time	Purpose
Shopping Basket	PHPSESSID	24 minutes	This cookie is used to keep track of what items are in a user's shopping basket.
Cookie Consent	dtAnalyticsConsent	1 year	This cookie is used to monitor the users consent for analytical cookies on our site. No user data is collected without this being enabled.
Google Analytics	_ga _ga_container-id	2 years	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google's overview of privacy and safeguarding data
	_gid	24 hours
	_gat_tracker-name	1 minute
Microsoft Clarity	_clck	1 year	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site and how they interact with the website. Read Microsoft Clarity's Cookie Overview and Data Retention Policy.
	_clsk	1 year
	CLID	1 year
	ANONCHK	1 year
	MR	1 year
	MUID	1 year
	SM	1 year
New Relic	__cfduid	1 year	This cookie is used to collect information about visitor's experience of the site in terms of performance. This helps us to monitor that our systems are working quickly and effectively, and to identify any problematic areas. Visit the New Relic website

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address to the following address:
Amerton Railway
Amerton Railway, Amerton Farm & Craft Centre, Amerton, Stafford
ST18 0LA

Other websites

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.