if you would like your child to receive a present then please purchase a ticket. If you are happy without a present, and happy with the child on your lap then no need for a ticket.
We use Paypal to process all our card transactions. You can complete the payment without setting up an account by using the guest checkout which appears when you are directed to paypal. Ensure at the bottom of the form where it asks Why not Create a Paypal Account you click on No Thanks and agree to the terms and conditions.
You will be on the train for around 30 minutes. This will include time at 'Toyland' while you see Santa.
Understandably we need all children to travel with an adult. If you already have tickets booked please send an email to firstname.lastname@example.org with your name, order number and a contact number and we will get back to you as soon as possible. Please do bear with us though as the railway is run entirely by volunteers.
Santa comes round the train to meet all the passengers as we don’t have facilities to accommodate all the passengers away from the train.
Unfortunately not. The carriages we use are old and although we have done lots to improve them they are partly open to the elements, mostly on one side. Please wrap up warm.
We provide the tools, expertise and support you need to manage the entire ticketing process, before, during and after the customer visit.